Last updated: 2026-05-29

StrikeServe Terms of Service

Last updated: May 28, 2026 Effective: May 28, 2026

Welcome to StrikeServe. These Terms of Service (the "Terms") form a binding agreement between you and StrikeServe LLC (a Delaware limited liability company), together with its California subsidiary California Legal Express LLC (a California limited liability company) and its affiliate StrikeServe Technology LLC (a Delaware limited liability company that owns the StrikeServe intellectual property), collectively ("StrikeServe," "we," "us," or "our"). Please read them carefully — they describe what you can expect from us, what we expect from you, and how we handle the legal and financial pieces of operating a process serving marketplace.

If anything here is unclear, write to us at legal@strikeserve.com before you sign up.

1. Acceptance of Terms

By creating an account, downloading our mobile application, accessing strikeserve.com, or otherwise using any part of the StrikeServe platform (collectively, the "Service"), you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

If you are accepting these Terms on behalf of a company, law firm, agency, or other entity, you represent that you have the authority to bind that entity, and "you" refers to both you personally and that entity.

2. Eligibility

To use the Service, you must:

We may verify your eligibility at any time and may suspend or terminate accounts that do not meet these requirements.

3. Account Registration

You agree to provide accurate, current, and complete information when you register and to keep that information up to date. You are responsible for:

You may not share, sell, transfer, or assign your account or credentials. One account per individual; agencies may create sub-accounts for their staff and contractors, subject to the same obligations.

4. The Service

StrikeServe provides a software platform and related tools for the process serving industry, including:

StrikeServe is a software platform, not a process serving company. We do not perform service of process. Servers are independent contractors. Agencies are the principals who engage Servers through the Service. StrikeServe makes no representation that any particular service of process effected by a Server is legally sufficient under applicable law — that determination belongs to the Agency, its counsel, and the court of jurisdiction.

5. Process Server Obligations

If you use the Service as a Server, you specifically agree to the following.

5.1 Registration and licensing. You must hold a valid, current registration to act as a process server in every jurisdiction where you accept and perform assignments. In California, this means compliance with CCP §22350 et seq., including the bond and registration requirements administered by the county clerk where you are registered. You must promptly update your StrikeServe profile if your registration lapses, is suspended, or changes counties.

5.2 Attestations under penalty of perjury. Proofs of service and declarations of diligence generated through the Service are executed under penalty of perjury pursuant to California Code of Civil Procedure §2015.5 (or the equivalent provision of the applicable jurisdiction). You agree that every attestation you submit through the Service is true and correct to the best of your knowledge.

5.3 Photos, GPS logs, and evidentiary records. Photos, timestamps, GPS coordinates, and other field data captured through the Service are evidentiary records. Falsifying, altering, staging, or fabricating any of these records is grounds for immediate termination of your account and may constitute perjury, fraud, or obstruction of justice under state and federal law. We reserve the right to report suspected falsification to the registering county clerk, to law enforcement, and to the courts in which the falsified records were filed.

5.4 Lawful conduct in the field. You must comply with all applicable laws while performing service, including those prohibiting stalking, harassment, trespass, impersonation of a peace officer, and disorderly conduct. You may not enter private property where you have been warned off, lie about your identity to gain entry, or threaten any person.

5.5 Diligence. Where applicable law requires diligent attempts before substituted service, posting, or other alternative methods, you must perform those attempts in good faith. In most California jurisdictions, this means at least three attempts at varied days and times before sub-service is appropriate, although the actual standard is set by the court and may be higher. The Service's reminders and templates are informational only; you are responsible for satisfying the applicable diligence standard.

5.6 Independent contractor status. You are an independent contractor of the engaging Agency. You are not an employee, agent, partner, or joint venturer of StrikeServe. You are responsible for your own taxes, insurance, vehicle, equipment, and registration fees. Nothing in these Terms creates an employment relationship between you and StrikeServe.

6. Agency and Law Firm Obligations

If you use the Service as an Agency, you specifically agree to the following.

6.1 Accurate job information. You are responsible for providing accurate and complete information for every assignment, including the correct defendant name, service address, case number, court, and any known safety considerations. You warrant that you have a good-faith basis to request service on the named party at the address provided.

6.2 Valid representation. You represent that you are authorized to request service of process in the underlying matter — that you are counsel of record, an authorized agent of counsel, a party, or otherwise legally permitted to engage a Server.

6.3 Data controller responsibilities. With respect to defendant personally identifiable information ("PII") and any other personal data you upload, you are the data controller and StrikeServe is the data processor. You are responsible for the lawful basis to collect and share that data, including under the California Consumer Privacy Act, the California Privacy Rights Act, and any other applicable privacy law. You agree to indemnify StrikeServe for claims arising from inaccurate, unlawful, or unauthorized data you submit.

6.4 Payment. You agree to pay all fees for assignments you post, plus applicable taxes and platform fees, on the schedule set out at checkout or in your written agreement with us.

7. Acceptable Use

Whether you are a Server, an Agency, or any other user, you agree not to:

8. Payments

8.1 Stripe. Payment processing is provided by Stripe, Inc. Your use of payment features is also subject to the Stripe Services Agreement and Stripe Connected Account Agreement. By using the Service, you authorize StrikeServe to instruct Stripe to charge your payment method and to disburse funds to Servers as appropriate.

8.2 Fees. All platform fees, service fees, and disbursement schedules are disclosed in the Service at the time of the transaction and in our pricing page. Fees may change with 30 days' notice.

8.3 Payouts to Servers. Servers are paid on the schedule disclosed in their account dashboard. Holds, reserves, or delays may apply where required for fraud prevention, tax compliance, or where an assignment is disputed.

8.4 Refunds. Agencies may request a refund for a "botched job" — one in which the Server failed to perform a required attempt, falsified records, or committed a material breach of these Terms. Refund requests must be submitted within 30 days of the assignment closing. We will investigate in good faith and, where appropriate, refund the Agency and recover the disbursed amount from the Server. Routine unsuccessful service (e.g., the defendant could not be located despite diligent attempts) is not a basis for a refund.

8.5 Subscription Fees. Monthly subscription fees are non-refundable for partial billing periods. Cancellation takes effect at the end of the current billing cycle, after which no further fees will be charged. Annual prepaid subscriptions, if offered, are non-refundable except where required by applicable law.

9. Intellectual Property

9.1 Our IP. The Service, including all software, designs, logos, the "StrikeServe" name and marks, and all related intellectual property, is owned by StrikeServe Technology LLC and licensed to StrikeServe LLC for operation of the Service. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose, subject to these Terms.

9.2 Your content. You retain ownership of the data, files, photos, and other content you upload to the Service ("User Content"). You grant StrikeServe a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, reproduce, and create derivative works of your User Content solely to operate, secure, support, and improve the Service and to comply with legal obligations. We do not sell your User Content.

9.3 Feedback. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without obligation to you.

10. Apple App Store — Additional Terms

These additional terms apply if you obtain our mobile application from the Apple App Store. They are required by Apple's App Store Review Guidelines and apply notwithstanding anything else in these Terms.

10.1 Acknowledgment. These Terms are between you and StrikeServe only, not with Apple, Inc. ("Apple"). StrikeServe, not Apple, is solely responsible for the iOS application (the "Licensed Application") and its content.

10.2 Scope of license. Apple grants you a limited, non-transferable license to use the Licensed Application on Apple-branded products that you own or control, in accordance with Apple's Usage Rules in the Apple Media Services Terms and Conditions. These Terms otherwise govern your use.

10.3 Maintenance and support. StrikeServe is solely responsible for any maintenance and support services for the Licensed Application. Apple has no obligation to furnish maintenance or support.

10.4 Warranties. StrikeServe is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the Licensed Application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Licensed Application; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Licensed Application.

10.5 Product claims. StrikeServe — not Apple — is responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession or use of it, including product liability claims, claims that the Licensed Application fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy, or similar legislation.

10.6 Intellectual property infringement. In the event of any third-party claim that the Licensed Application or your use of it infringes that third party's intellectual property rights, StrikeServe, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any such claim.

10.7 Legal compliance. You represent and warrant that (a) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country; and (b) you are not listed on any U.S. government list of prohibited or restricted parties.

10.8 Third-Party Terms of Agreement. You must comply with applicable third-party terms of agreement when using the Licensed Application. For example, your wireless data service agreement must not be violated by your use of the Licensed Application.

10.9 Third-party beneficiary. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as they apply to your license of the Licensed Application, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

11. DMCA / Takedown Procedure

StrikeServe respects intellectual property rights. If you believe content on the Service infringes your copyright, send a notice that complies with 17 U.S.C. §512(c)(3) to our designated agent:

DMCA Designated Agent StrikeServe LLC — Legal Department 2110 K St Sacramento, CA 95816-4921 legal@strikeserve.com

Your notice must include: (a) a physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material with enough detail for us to locate it; (d) your contact information; (e) a statement of good-faith belief; and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act. We will respond and, where appropriate, remove the content and notify the user, who may submit a counter-notice. Repeat infringers will have their accounts terminated.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW. STRIKESERVE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the foregoing:

You use the Service at your own risk and are responsible for your own legal compliance.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

13.1 Cap. StrikeServe's total cumulative liability arising out of or related to these Terms or the Service will not exceed the greater of (a) the fees you paid to StrikeServe in the twelve (12) months preceding the event giving rise to liability, or (b) one hundred U.S. dollars ($100).

13.2 Excluded damages. StrikeServe will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if we have been advised of the possibility of such damages.

13.3 California carveout. Nothing in this Section 13 limits liability for (a) willful injury to the person or property of another, (b) violation of law, whether willful or negligent, or (c) gross negligence or fraud, in each case as required by California Civil Code §1668. Nothing limits any non-waivable consumer right under California law.

14. Indemnification

14.1 By Agencies. You agree to defend, indemnify, and hold harmless StrikeServe, its affiliates, and their officers, employees, and contractors from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) the accuracy, lawfulness, or completeness of any job information, defendant data, or other content you submit; (b) your underlying representation in the matter for which service is requested; and (c) your breach of these Terms.

14.2 By Servers. You agree to defend, indemnify, and hold harmless StrikeServe, its affiliates, and their officers, employees, and contractors from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) any misconduct, negligence, or unlawful act in connection with service of process performed through the Service; (b) any false or misleading attestation, photograph, GPS log, or proof of service; (c) any failure to maintain required registration, bond, or licensure; and (d) your breach of these Terms.

14.3 Procedure. We will promptly notify you of any claim subject to indemnification, give you sole control of the defense (with our reasonable cooperation), and not settle without your prior written consent, which will not be unreasonably withheld. You may not settle any claim that imposes a non-monetary obligation on us without our written consent.

15. Termination

15.1 By you. You may stop using the Service at any time and close your account from your account settings or by writing to legal@strikeserve.com.

15.2 By us. We may suspend or terminate your account at any time, with or without notice, if we believe in good faith that you have (a) violated these Terms; (b) submitted a false attestation, falsified evidentiary records, or committed perjury through the Service; (c) committed fraud or any unlawful act; (d) exposed StrikeServe or other users to legal, financial, or reputational risk; or (e) failed to pay amounts due.

15.3 Effect of termination. On termination: (a) your license to use the Service ends; (b) accrued payment obligations survive; (c) we will retain your evidentiary records for the period required by applicable recordkeeping laws and court rules; and (d) Sections 9 (Intellectual Property), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), 16 (Dispute Resolution), 17 (Governing Law), and 19 (General) survive.

15.4 Data Export on Termination. Upon termination of an Agency's subscription (whether by Agency or by StrikeServe), the Agency may request export of its User Content, case records, attempt logs, signed Proofs of Service, and uploaded photos in a structured, commonly used, machine-readable format. StrikeServe will provide the export within thirty (30) days of a written request submitted within sixty (60) days following termination. After that 60-day window, StrikeServe may delete Agency data subject to the retention obligations described in §15.3 and the Privacy Policy. This right is in addition to any rights you may have under the California Consumer Privacy Act or other applicable law.

16. Dispute Resolution

16.1 Informal resolution first. Before filing a formal dispute, please write to legal@strikeserve.com with a description of the issue and the relief you seek. We will work in good faith to resolve the matter within 60 days.

16.2 Binding arbitration. If informal resolution fails, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or Consumer Arbitration Rules where applicable). The arbitration will be seated in Sacramento, California. Judgment on the award may be entered in any court of competent jurisdiction.

16.3 Class action waiver. You and StrikeServe each agree that disputes will be brought only in an individual capacity, not as a plaintiff or class member in any purported class, collective, or representative proceeding, to the maximum extent permitted by law. If this waiver is found unenforceable as to any claim, that claim (and only that claim) will be severed from arbitration and proceed in court.

16.4 Small claims carveout. Nothing in this Section prevents either party from bringing an individual action in a small claims court of competent jurisdiction. California residents retain the right to bring qualifying claims in California small claims court.

16.5 Other carveouts. Either party may seek injunctive or equitable relief in court for misuse of intellectual property, breach of confidentiality, or unauthorized access to the Service.

17. Governing Law and Venue

These Terms are governed by the substantive laws of the State of Delaware, without regard to its conflict-of-laws principles, except that:

For matters not subject to arbitration, the exclusive venue is the state or federal courts located in Sacramento County, California, and each party consents to personal jurisdiction there.

18. Changes to Terms

We may update these Terms from time to time. For material changes, we will give you at least 30 days' notice by email to the address on your account and by in-app notice. Non-material changes (typo fixes, clarifications, new section numbering) take effect when posted. The "Last updated" date at the top of these Terms reflects the most recent revision. Continued use of the Service after the effective date of a change constitutes acceptance. If you do not agree to a change, your remedy is to stop using the Service and close your account before the change takes effect.

19. General

19.1 Entire agreement. These Terms, together with the Privacy Policy and any order form, statement of work, or written agreement signed between you and StrikeServe, constitute the entire agreement between you and StrikeServe regarding the Service and supersede all prior agreements on the same subject.

19.2 Severability. If any provision of these Terms is held unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

19.3 No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

19.4 Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets, on notice to you.

19.5 Force majeure. Neither party is liable for delay or failure to perform due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, pandemics, government action, or failures of the public internet or third-party services (including Stripe and Apple).

19.6 Notices. We may give notice by email to the address on your account, by in-app message, or by posting on the Service. You may give notice to us at legal@strikeserve.com or by mail at the address below.

19.7 Headings. Section headings are for convenience only and do not affect interpretation.

20. Contact

Questions about these Terms? Write to us:

StrikeServe LLC Attn: Legal Department 2110 K St Sacramento, CA 95816-4921 legal@strikeserve.com

For California-specific inquiries, our subsidiary California Legal Express LLC may be reached at the same address and email.